Choosing the Right Sunroof Repair/Replacement Center

Sunroof Repair/Replacement Consumer Guide - Make An Informed Decision

It can be difficult and stressful finding someone to trust if you have car sunroof problems.  With so many competitors and advertisements all around it can be easy to get lost in the shuffle. Then, to make things worse, there are companies making outrageous claims and promises all while using uncertified and low-class Mexican and Chinese glass products. Moreover, you can’t take the risk of having inexperienced technicians messing up your ride.

Which is why it is worth taking some time to dig deeper and work with more reputable sunroof/glass rooftop repair companies. These companies will have certified technicians ready to explain the repair and replacement procedure while also giving you an accurate quote. This consumer guide aims at helping you choose the right sunroof repair company to help you get the best service at the best price.

1. What should I think about discount coupon codes? Coupon codes work great and help you get the best deal most of the times.  Be sure to read the fine print and understand any exclusions that are tied to the coupon.  The best companies give you a clear price in writing. Be sure you have a written quote before you finally decide on a repair facility.
2. Be watchful for companies that over promise and under deliver.  Be sure to take a look at the Better Business Bureau and other reputable review sites.
3. Avoid partial or complete waiving of your deductible as these are absurd promises and in some cases even illegal. You may only end up settling for sub-par material and poor craftsmanship.
4. Don’t get tricked by mobile companies as sunroof repair is more complicated than your typical windshield auto glass repair.  Trusted, and experienced sunroof repair companies have certified technicians ready to answer all your doubts and answer all your questions.

1. Your sunroof glass is nothing but a window to the outside world.
1. False: Extremely tough and durable.  It protects you and other passengers during mishaps and crushes in case of an accident to avoid further glass injuries.
2. All sunroof glasses are the same.
1. False: Unfortunately there are cheap after-market options as well as quality O-E-M (Original Equipment Manufactured) glass options.  Don't pay high prices for cheap Mexican or Chinese glass.
3. Warranties/guarantees aren't important.
1. False: Don't use a repair facility that does not offer some sort of warranty and/or guarantee.  All reputable companies will offer these as customer satisfaction needs to be the top priority.
4. I have to choose a repair center my insurance tells me.
1. False: You have the right to pick your preferred repair facility.  Insurance companies cannot force you to use one specific shop.

Always first ask if your sunroof glass can be repaired without having to go through a major replacement.  As a quick rule of thumb, you can do the dollar bill test.  Place a dollar bill on the crack or chip and if it covers it fully, you can typically opt to get a repair. If you do a repair, be sure to ask about re-cracks, and spreading.  You don't want to be in the same situation after just one year.  If you'd rather opt for a more long-term solution, then replacing the sunroof would be the way to go. 

As with most things in life, communication is important.  The last thing you want is to be left in the dark, waiting for your sunroof to be replaced or repaired. Be sure you are given multiple forms of communication like phone numbers, emails, etc.

Quality sunroof repair companies will be urgent and responsive. After all, you shouldn't have to 'hunt down' technicians to get updates or understand what is going on with the repair or replacement.  You should avoid companies that have huge call centers and outsourced staff that give you the runaround and have to transfer you from one representative to the next. 

Companies that use industry leading technology and quality materials are actually able to provide faster turnaround times as there will be less issues with the repair or replacement. Unexpected issues arise when a technician is working with poor quality products and out-dated technology.